They told me problem resolved returned late fee. Next month i received another bill with late fee and it had not been resolved. I spent half an hour on the phone with reps only to find out that Citibank changed its billibg address in January. And niw thwy were unable to credit late fee and interest charges. The rep refused to provide her supervisors name and told me tgat no one could resolve this issue for me. Dirty business practices.
This review (Citibank) was originally published at Holy Smoke !.
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